Customer Service
Welcome to our support page! Whether you are an investor or a startup founder, we are here to assist you in making the most of our platform. Below, you will find answers to common questions and a way to reach out to us for personalized help.
FAQs
How do I create a profile as an investor or startup?
Simply sign up and select your role (Investor or Startup). Once registered, you can create a detailed profile to showcase your interests or offerings.
How does the platform match investors with startups?
Our AI-driven algorithm analyzes profiles and preferences to provide the most relevant matches for both investors and startups.
Is there a fee to use the platform?
Startups can create a basic profile for free. For premium features like enhanced visibility or direct messaging, subscription plans are available.
How can I contact customer support?
Fill out the form below or email us directly at inqube@platform.com. We will respond within 24 hours.